Delivery & Payment
Orinana Active Support is delivered across the UK with payment collected on arrival - no prepayment, no card details required upfront.
How Delivery Works
After you place your order and confirm by phone, we dispatch your pack within 1-2 working days. A courier will deliver it to your door and collect payment - either cash or card - at that point. You choose whether to pay cash or card when you confirm on the phone.
You do not need to create an account or store payment details anywhere.
- Dispatched within 1-2 working days
- Delivered in 2-4 additional working days
- Cash or card to the courier
- No prepayment · No online card entry
Delivery Areas & Timescales
| Region | Estimated Delivery | Cost |
|---|---|---|
| England (mainland) | 2-3 working days | Included in price |
| Scotland (mainland) | 2-4 working days | Included in price |
| Wales | 2-3 working days | Included in price |
| Northern Ireland | 3-5 working days | Included in price |
| Scottish Highlands & Islands | 3-5 working days | Included in price |
Timescales are estimates only and may vary. Working days exclude weekends and public holidays.
Returns & Cancellations
14-Day Return Window
You have 14 calendar days from receipt to return an unopened pack. Please contact us by email to initiate a return.
Cancel Before Dispatch
Cancel at no cost at any point before the pack is dispatched - either during the confirmation call or by emailing us.
Refuse on Delivery
If you change your mind at the door, you may simply refuse the delivery. The order will be cancelled and you owe nothing.
Full details in our Returns & Refunds Policy.